Refund and Returns Policy

Resurgence Refund and Returns

Items may be returned within 20 days from the date of purchase. We offer store credit or exchanges only – refunds are not available. If an exchange is requested for an item of a different price, we will charge or credit the difference.

All garments must be returned in original “new” condition. Products must still have tags attached, be unworn (other than trying on for size), unwashed, and include all original components.

Clearance items brought can be exchanged. If size is not available exchanging to another style or a store credit is fine. Price difference must be covered. Postage & warehouse charges must be covered. Currently our 3PL warehouse charges $15 for an exchange. This is subject to change by the 3PL warehouse 

Our distribution centre will verify the condition of all returned items before store credit or an exchange is issued. If an item is deemed to be in unsatisfactory condition, no store credit or exchange will be granted. We can return the original product(s) to you if you cover the delivery fee.

Special note: A $50 fee applies to items returned in new condition but without their tags. An additional $50 fee applies if items require cleaning (e.g., removal of animal hair or small marks).

When sending your return, please enclose a note with your full name, delivery address, items purchased, and date of purchase to avoid delays.